Office Hours
Mon-Fri 9:00 am - 5:00 pm
After Hours & Sat by Appt
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Would you like to create a personalized quote?
Drew Kralich
Office Hours
Mon-Fri 9:00 am - 5:00 pm
After Hours & Sat by Appt
Address
Round Rock, TX 78681
On HWY 620 across from Round Rock High School.
Office Hours
Mon-Fri 9:00 am - 5:00 pm
After Hours & Sat by Appt
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Mon-Fri 9:00 am - 5:00 pm
After Hours & Sat by Appt
-
Phone
(512) 671-3739 (512) 813-2075 -
Toll Free
(866) 671-3739 -
Fax
(512) 671-3729
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Office Info
Office Info
Office Hours
Mon-Fri 9:00 am - 5:00 pm
After Hours & Sat by Appt
-
Phone
(512) 671-3739 (512) 813-2075 -
Toll Free
(866) 671-3739 -
Fax
(512) 671-3729
Languages
Simple Insights®
Understanding the insurance premium audit process
Understanding the insurance premium audit process
As a business owner, you may be contacted to complete an insurance premium audit. Learn what that is and how you can be ready.
Motorcycle won’t start?
Motorcycle won’t start?
These handy tips can help you troubleshoot possible reasons why your motorcycle won’t start.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Viewing team member 1 of 12
Matthew Pettit
Team Leader
License #2742806
Matthew is an Account Manager with over 6 years of experience helping customers with Auto, Home & Renters, Life Insurance, Health Insurance and Pet Insurance. He moved to Austin from Hot Springs, Arkansas with his dog Cricket and is a proud graduate of Louisiana Tech University. His hobbies are yoga, traveling and exploring local coffee shops and restaurants.
Viewing team member 2 of 12
Isabel Morales
Account Manager
License #3198381
Isabel is a dedicated professional serving as an Account Manager at Drew Kralich State Farm, where she excels in managing customer accounts with precision and care. Licensed in Home, Renters, Auto, Health, and Life insurance, Isabel ensures everyone's individual needs are met. Her bilingual proficiency enriches her ability to connect with a diverse customer base, providing stellar customer service that exceeds expectations.
Beyond her career, Isabel finds joy in spending time with her spouse, family and beloved dog. Known for her commitment to excellence, she approaches every aspect of her life with a passion for delivering exceptional results and fostering lasting relationships.
Viewing team member 3 of 12
Lawson Bickerstaff
Auto/Home Account Representative
License #3121750
Lawson is an Account Manager with Drew Kralich State Farm and is license Auto, Homeowners and Life Insurance. He is a born and raised Austinite and is currently attending The University of Texas, majoring in economics with a minor in business. When he’s not working hard, he enjoys skiing, golfing, and surfing.
Viewing team member 4 of 12
Breonna Fields
Account Manager
License #2590993
Born and raised in Austin, Texas, Breonna spent a decade in San Angelo before graduating from Angelo State University and returning to her hometown. Now a proud Hutto Hippo, she enjoys live music, savoring pizza, and exploring the outdoors with her two wonderful children. As a licensed Account Executive in Auto, Home, Life, and Health insurance, Breonna is dedicated to leveraging her knowledge to make a meaningful impact on her customers lives. Her passion for service extends beyond her professional role: “I actively volunteer and contribute to my community. Committed to personal and professional growth, I strive every day to be the most authentic version of myself at home and in my career.”
Viewing team member 5 of 12
Daryle Jackson
Customer Relations Representative
License #3170731
Daryle is a Customer Service Representative at Drew Kralich State Farm, where he excels in managing customer accounts with empathy and care. He is licensed in Auto, Home and Life Insurance. After growing up traveling the United States and attending college in Waco, Texas, he settled down in Georgetown with his fiancé. In his free time, he enjoys writing, cooking, and caring for the numerous animals they own. Driven by a passion for helping people, he takes pride in delivering outstanding service every time.
Viewing team member 6 of 12
Fran Abrams
Customer Service Representative
License #1283253
Fran has been a licensed State Farm team member for 18 years, and a loyal State Farm customer for more than 32 years. She joined Drew's team in May 2019 as a Customer Service Representative and enjoys providing a remarkable experience to our valued customers. In her spare time, Fran is very active in her church, is dedicated to serving her community, volunteers at the local food care center and delivers meals to the needy. She loves to have fun and enjoy life, especially with her family. Her motto is "Do all you can...for everyone you can."
Viewing team member 7 of 12
Janet Ruiz
Agent's Executive Assistant
License #1797744
Janet is the executive assistant to the office but is also a licensed insurance representative with over 12 years of State Farm Insurance experience. At home she has a 4-year-old Aussie Doodle named Leo who loves socks! When she’s not busy chasing him down, she enjoys hiking local trails with her husband and 3-year-old son. Her favorite trail being McKinney Falls. She is a Texas State alumnus- Go Bobcats. Her hobbies include reading and modern calligraphy.
Viewing team member 8 of 12
Judy Summers
Customer Relations Representative
License #1673313
Judy has over 11 years of agency experience and as an Account Manager is passionate about showing customers the advantage of having their Auto, Home, and Life Insurance with State Farm. She enjoys bringing customers to a better place by educating them. When not working, she enjoys spending time with her husband, four children and seven grandchildren. Some of her favorite things to do are sewing, playing piano, going on long walks with her husband and supporting him in ministry.
Viewing team member 9 of 12
Markel Gardenhire
Account Manager
License #3056451
Markel is an Account Manager at Drew Kralich State Farm and is licensed in Auto, Home, and Life Insurance. He was born and raised in Austin and knows all the go-to hidden gems that keeps Austin weird. In his free time, he enjoys basketball, anime, and spending time with his young son. Helping people brings him joy and his mission is to always provide excellent service.
Viewing team member 10 of 12
Erik Thompson
Account Manager
License #3165343
Erik is an Account Manager at Drew Kralich State Farm and is licensed in Auto, Homeowners, Health and Life Insurance. He grew up in Fort Worth TX and eventually made his way down to Austin where he has lived for six years now. He has been in the customer service industry for 8 years and when he is not busy taking care of his customers; he enjoys taking his dog Aiko on hikes, fishing/camping with friends, and playing video games.
Viewing team member 11 of 12
Hannah Tatum
Account Manager
License #3172672
Hannah is an Account Manager at Drew Kralich State Farm and is licensed in Auto, Home, Health, and Life Insurance. She grew up in Belton, Texas only an hour away from the Austin area and graduated from Texas State University. She has a mini goldendoodle named Kash. Aside from assisting customers, she enjoys running, spending time at Zilker, taking Kash on walks, and trying new restaurants. She strives to make a difference in everyone’s life around her.
Viewing team member 12 of 12
Amy Prosser
License #2413848
Amy works as Customer Service Representative for State Farm, bringing six years of insurance experience to her role. Licensed in Personal Lines, Life, and Health insurance, her goal is to help customers understand and update their policies.
Known for her kindness and genuine care, Amy goes above and beyond in providing personalized service. Her communication skills and empathy shine when handling complex customer situations. Amy finds fulfillment in applying her knowledge to help customers navigate the ever-changing insurance landscape.
Originally from Irving, TX, Amy now calls Austin home. Outside of work, she's an active enthusiast who enjoys hiking and swimming as much as cooking and gardening. As a sports mom, she cherishes spending time with her loved ones and volunteers with local programs and community events.
Amy's life mantra, "Live for yourself and live in vain, live for others and live again," reflects her approach to both work and life. Her commitment to help others is inspiring.
Contact Amy today for your insurance needs. She'll ensure you understand your life and health insurance options.
Round Rock, TX Full Time