State Farm® Insurance Agent Drew Kralich

"I have had State Farm insurance for several years now and I am with the Drew Kralich agency in Round Rock Texas. The staff has always provided excellent customer service whenever I call or come by. Specifically, I have worked with Jessica Wham on many occasions and I have always gotten the answers I need. She is very knowledgable and helpful whenever I call with an insurance concern or problem. State Farm is lucky to have her as an employee! Keep up the great work Jessica!"

"I needed homeowners insurance fast to ensure I could close on my house in time, and Erik Thompson went above and beyond. Not only did he provide highly competitive rates, but he also handled everything incredibly efficiently by setting up a call, finalizing the policy, and getting all documents ready in under 20 minutes. I was extremely impressed with his professionalism and responsiveness. Highly recommended!"

"Great service and always willing to help!"

"I was shopping for home and auto insurance and spoke to few agents. I must say Erik Thompson was the most helpful in offering guidance. He patiently explained the importance of some of the coverage limits and options where I can reduce the costs. It helped me finally choose State Farm."

"Riley was very helpful and kind. I highly recommend this agency."

"Canceling my auto policy in the near future, after 10+ years. I was told to file a claim on my renters insurance, by my previous landlord 2024 to which $0 was paid to myself, or the landlord, that I know of. Fast forward to now, 2025, applying for rental coverage at a new address and was denied because of the claim that paid me absolutely nothing. And, I was charged $22. Time to switch insurance companies apparently!! Thanks again for nothing State Farm!"

"Rick and his team are awesome. I was shopping around for better Home Insurance and land insurance and found it with Rick. Rick and his team are very professional and respond to calls and emails quickly, and I look forward to working with them in the future."

"Judy responded to my call after waiting for long , she was a great help."

"Amazing customer service experience with Breonna Fields. She was patient, attentive and met all expectations. I will use her for my future needs."

"Thanks to Bre I was able to get life a policy outside my job that allows me to have more coverage for my family. Bre answered all my questions and even got me answers from her associates to make sure I had all my concerns addressed. So far my experience with the office has been pleasing."

"I would like to say if you need a good agent that’s not going to just try to sell you on things you don’t need then try my agent Brianna. She helped me and then I sent my sister her way and she took great care of her as well. She even took my calls after when I had questions about my policy. Thank you very much for everything!"

"Judy was so helpful and reliable in answering questions and emails highly recommend her as an agent. Amazingly thorough and helpful all around. Really recommend this place!"

"Called in to the agency to ask a few questions + cancel policy as I'm moving to a new state. Didn't know exactly what to ask a few times, but Erik guided me through and gave a few pointers. Great attitude, professional, and knowledgeable. Wish I could work with him in my new state!"

"Breonna did an excellent job explaining the policies and offering affordable coverage options for my family."

"Excellent, prompt, and professional services."

"I've had a fantastic experience working with Erik Thompson at State Farm. He was incredibly helpful, patient, and knowledgeable, walking me through all my coverage options and making sure I understood everything clearly. He genuinely cared about finding the best policy for my needs, and I never felt pressured. What I appreciated most was how responsive and thorough he was—always quick to answer my questions and follow up when needed. Truly professional and kind. So glad I chose State Farm and had Erik walking me through the process!"

"I recently move our home and car insurance to Drew’s State Farm Insurance agency. I worked with Breonna to get everything set up. Breonna was extremely helpful and friendly. She took time to answer all my questions and explained everything as she submitted our information. The house insurance was a little more expensive than what I was paying at the other agency. BUT the coverage is more comprehensive. If you’re looking to move your insurances to a different agency, I recommend reaching out to Breonna."

"Really like this State Farm Insurance Agency. They go above and beyond to answer your questions. Today I left a message for my contact who was out of the office and Judy was so willing to help me out answering all my questions and changing out a vehicle on my policy. Then later in the day I received a call from this office checking if I had everything taken care of. This office works as a team and I highly recommend them."

"Had A Wonderful Experience With Breanna. She Expressed Great Customer Service And Was Very Attentive. Thank You For Your Help And Support! I'll Be Recommending You To My Friend's!"

"I was in a bad accident recently and really needed some help getting the claim settled. I called Daryl at Drew’s office and he had my issue resolved within just a few hours. I cannot even express how grateful I am for his help, kindness and professionalism. He provided amazing customer service."

"Have to give a shout out to Erik Thompson! He spent the time reviewing my former home and car insurance that I've been with for 4+ years to find out I was being charged way too much. His hardwork helped me save 50% off my car and home insurance ( not total but each). I am happy I took the chance to try something new-- my adventurous wander did not disappoint. I highly recommend the agents at this location. Like a good neighbor, state farm is there 😀"

"Breonna was quite beneficial. As a young adult, it was challenging to comprehend everything while I started shopping for life insurance. Nevertheless, she did an excellent job of explaining everything and reassured me of my choice."

"Erik helped me get a quote, unfortunately state farm was more expensive. Will definitely keep Erik/Statefarm in mind for the future due to the amazing customer service provided!"

"Many thanks to agent Erick Thompson for his assistance in providing homeowners and auto insurance information to me. He was extremely knowledgeable and patient as I compared State Farm to other quotes from other agencies. I told Erick I didn't speak "insurance" so he explained all verbiage to me. By far, his bundled package was superior to Allstate or Progressive and cost me less. Truly, exceptional customer service provided by Erick!!!"

"Judy is the best. She took a lot of time to help me setup my new vehicle. She is a top talent and made me feel like family. 20 out of 5 stars for her."